Shipping policy

OwaisCart is committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for details on processing times, delivery rates, and tracking.

1. Order Processing Time

Standard Processing: All orders are processed within 1–3 business days (excluding weekends and major holidays) after receiving your order confirmation email.
Order Confirmation: You will receive a second notification once your order has shipped, including your tracking number.
Peak Seasons: Processing times may extend to 3–5 business days during sales, product launches, or peak holiday periods.

2. Domestic Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option	Estimated Delivery Time	Price
Standard Shipping	3–7 business days	Standard rates applied at checkout
Expedited Shipping	1–3 business days	Express rates applied at checkout

3. International Shipping

We offer international shipping to select worldwide destinations.

Delivery Estimates: International orders typically arrive within 7–21 business days, depending on your location and local customs clearance.
Customs, Duties & Taxes: OwaisCart is not responsible for any duties, taxes, or fees applied to your order upon arrival in the destination country. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24–48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at owaiscart@gmail.com with your name and order number, and we will look into it for you.

5. Address Accuracy & Returned Packages

Please ensure your shipping address is accurate before placing your order. OwaisCart is not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.

6. Damages & Lost Packages

If your order arrives damaged or is lost in transit:

Please save all packaging materials and damaged goods.
Contact our support team within 7 days at owaiscart@gmail.com with photos of the damaged item and packaging so we can file a carrier claim or process a replacement.